Premier Support for Enterprise

Premier Support for Enterprise.

Summary: Premier Support for Enterprise offers a customized support program meticulously designed for large organizations with complex Microsoft environments. This comprehensive suite of proactive and reactive services covers all Microsoft products and cloud services, ensuring enterprise-wide support. Key features typically include designated Technical Account Managers, 24/7 elevated break-fix support, flexible on-site support options, and direct access to Microsoft experts. The program incorporates proactive services like risk assessments, health checks, and tailored workshops aligned with the organization's specific IT goals. It often provides expedited escalation paths to product engineering teams for critical issues. Premier Support for Enterprise aims to optimize IT operations, minimize downtime, and provide strategic guidance for large-scale Microsoft deployments, ensuring maximum value from Microsoft investments.

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Functional Always active

The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.

Preferences

The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.

Statistics

The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.

Marketing

The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.

Don't Negotiate Blind with Microsoft

91% of the time, enterprises that bring a US Cloud estimate to Microsoft, see immediate discounts and faster concessions.

Even if you never switch, a US Cloud estimate gives you:

Real market pricing to challenge Microsoft’s “take it or leave it” stance
Concrete savings targets – our clients save 30-50% vs Unified
Negotiating ammunition – prove you have a legitimate alternative
Risk-free intelligence – no obligation, no pressure

“US Cloud was the leverage we needed to cut our Microsoft bill by $1.2M”
— Fortune 500, CIO