Premier Support for Enterprise.

Premier Support for Enterprise offers a customized support program meticulously designed for large organizations with complex Microsoft environments. This comprehensive suite of proactive and reactive services covers all Microsoft products and cloud services, ensuring enterprise-wide support. Key features typically include designated Technical Account Managers, 24/7 elevated break-fix support, flexible on-site support options, and direct access to Microsoft experts. The program incorporates proactive services like risk assessments, health checks, and tailored workshops aligned with the organization's specific IT goals. It often provides expedited escalation paths to product engineering teams for critical issues. Premier Support for Enterprise aims to optimize IT operations, minimize downtime, and provide strategic guidance for large-scale Microsoft deployments, ensuring maximum value from Microsoft investments.
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  • 2x Faster Resolution Time + SLAs
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