Video: Azure & Microsoft Support Services: Break/Fix & Beyond.

US Cloud is the number 1 Microsoft support replacement globally

At US Cloud, our team understand the secret behind accelerated Microsoft support services: a designated support engineer (DSE). You can think of them as an internal advocate for your team so that, when you open a break/fix ticket for a Microsoft issue, you don’t have to explain your company’s life story again and again—just like last time you opened a ticket.

IT teams know better than anyone else that every second counts when a system issue derails business activities. With a DSE through US Cloud, your team can cut through the endless incident interrogations and get to what you really need: tailored Microsoft solutions.

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Get an estimate from US Cloud to get Microsoft to lower its Unified support pricing

Don't Negotiate Blind with Microsoft

91% of the time, enterprises that bring a US Cloud estimate to Microsoft, see immediate discounts and faster concessions.

Even if you never switch, a US Cloud estimate gives you:

  • Real market pricing to challenge Microsoft’s “take it or leave it” stance
  • Concrete savings targets – our clients save 30-50% vs Unified
  • Negotiating ammunition – prove you have a legitimate alternative
  • Risk-free intelligence – no obligation, no pressure

 

US Cloud was the leverage we needed to cut our Microsoft bill by $1.2M
— Fortune 500, CIO