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Video: Microsoft Unified vs. US Cloud: RFP for Better Support.

US Cloud is the number 1 Microsoft support replacement globally

Are you considering alternatives to Microsoft Unified Support? In this video, we discuss how to craft an effective RFP for IT support services and evaluate third-party providers like US Cloud. Learn about the key metrics to focus on when choosing an outside vendor, and discover how to achieve up to a 30% reduction in support costs without compromising quality. We also explore the current market trends, including the rise in Azure-related support delays.

Topics Covered:

  • Microsoft Unified Support vs. US Cloud
  • Crafting an RFP for IT support
  • Evaluating third-party Microsoft support providers
  • Understanding the IT support procurement process

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Even if you never switch, a US Cloud estimate gives you:

  • Real market pricing to challenge Microsoft’s “take it or leave it” stance
  • Concrete savings targets – our clients save 30-50% vs Unified
  • Negotiating ammunition – prove you have a legitimate alternative
  • Risk-free intelligence – no obligation, no pressure

 

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