Video: US Cloud Vs Microsoft Unified Support: Debunking Vendor Escalation Myths.

US Cloud is the number 1 Microsoft support replacement globally

In this episode of Third Party Microsoft Support, we debunk the myths around leaving Microsoft Unified Support and explain why switching to US Cloud can save your business both time and money, without losing the ability to escalate tickets to Microsoft. Learn how US Cloud’s onshore support provides faster, more reliable service and how escalation to Microsoft still works seamlessly through third-party support.

Learn how US Cloud’s Microsoft support resolves 80% of issues in-house and why enterprises trust us over Microsoft Unified Support.

For additional information, see 3rd Party: A Microsoft Support Show – Microsoft Escalation (ep3)

Get an estimate from US Cloud to get Microsoft to lower its Unified support pricing

Don't Negotiate Blind with Microsoft

91% of the time, enterprises that bring a US Cloud estimate to Microsoft, see immediate discounts and faster concessions.

Even if you never switch, a US Cloud estimate gives you:

  • Real market pricing to challenge Microsoft’s “take it or leave it” stance
  • Concrete savings targets – our clients save 30-50% vs Unified
  • Negotiating ammunition – prove you have a legitimate alternative
  • Risk-free intelligence – no obligation, no pressure

 

US Cloud was the leverage we needed to cut our Microsoft bill by $1.2M
— Fortune 500, CIO