HIPAA and FERPA compliance starts with strong Microsoft support—US Cloud keeps you covered.
Microsoft Support for Financial Services
Microsoft Support for Government
US Cloud Reinforces Industry Standards for Success in Microsoft Support.
Overview:
What do HIPAA and FERPA protocols have to do with supply chain logistics and customer relationship management (CRM)? They are all integral to many industry standards upheld by Microsoft systems for organizations around the world.
Every day, businesses and institutions rely on their Microsoft systems to remain compliant, secure, and progress focused. Without these reliable products in place, companies can’t keep up.
Your Microsoft support can’t be a hindrance to your success—it’s supposed to support it. A problem that would derail one company might not be difficult to forego at another, and one company’s most essential functioning system might be an afterthought at another.
Whichever Microsoft systems make your world go ‘round, US Cloud is capable of supporting your long-term success. Read on to see which industries already trust us with their Microsoft support.
Industries Supported by US Cloud Third Party Microsoft Support
At US Cloud, our team serves approximately 60 industries with enterprise-level Microsoft expertise. Accordingly, our engineer’s mastery extends across industries to ensure that all organizations are efficiently supported.
Here’s a breakdown of the industries in which our clients are categorized:
| Industry | Percentage of US Cloud Client Base |
|---|---|
| Manufacturing | 15% |
| Business Services | 7% |
| Insurance | 7% |
| Healthcare | 6% |
| Finance | 5% |
| Retail | 5% |
| Energy, Utilities, & Waste | 5% |
| Hospitals and Physicians Clinics | 5% |
| Education | 4% |
| Government | 4% |
| Banking | 4% |
| Software | 4% |
| Transportation | 2% |
| Construction | 2% |
| Law Firms & Legal Services | 2% |
| Hospitality | 1% |
| Telecommunications | 1% |
| Consumer Services | 1% |
| IT Services | 1% |
| Technology | 1% |
| Agriculture | 1% |
| Real Estate | 1% |
| Entertainment | 1% |
| Advertising & Marketing | 1% |
| Other Industries | 14% |
Key Industry Breakdown: How Microsoft Support Needs Differ
Below are brief descriptions of the considerations that go into crafting high-quality Microsoft support for businesses in each sector. This matters to us because when we receive ticket requests from our customers, one of our engineers’ main concerns is the impact that the Microsoft issue has on the company.
Healthcare and Medical Industries
When Microsoft systems go down for institutions in the health sector, this can cause delays in patient care or service. To mitigate that, we keep patient-focused goals in mind when we offer Microsoft solutions:
- Supporting HIPAA-compliant Microsoft solutions.
- Managing secure cloud storage and telehealth integrations.
- Ensuring smooth operations for hospitals, clinics, and private practices.
Banking, Finance, & Insurance Industries
Naturally, Microsoft errors in the financial sector can also have far-reaching consequences. Our experts try to minimize the fiscal impact of Microsoft issues while:
- Securing sensitive financial data with Microsoft security tools.
- Optimizing Microsoft 365 for financial analysts and advisors.
- Managing compliance requirements for financial institutions.
Banks run on Microsoft—US Cloud keeps it secure and compliant.
Manufacturing & Logistics Industries
In this sector, a Microsoft issue means a wrinkle in a system that so many rely on to run smoothly. To support businesses in these industries, our engineers prioritize:
- Keeping supply chain and inventory systems running smoothly with Microsoft tools.
- Managing ERP integrations with Microsoft services.
- Providing on-demand IT support for operational continuity.
Retail & E-Commerce Industries
In retail, everyone needs to be on the same page regardless of who’s on shift or which location they are operating from. Supporting the Microsoft systems for this sector include:
- Supporting POS (Point of Sale) and customer relationship management (CRM) tools.
- Enhancing cloud-based collaboration for online and brick-and-mortar stores.
- Ensuring security and data protection for e-commerce platforms.
Legal & Professional Services
Organizations with a legal focus typically require additional compliance measures to ensure that client information is thoroughly protected. Law firms also typically need support in:
- Providing secure document management and collaboration.
- Ensuring Microsoft Teams and SharePoint compliance for legal firms.
- Managing IT infrastructure for law offices and consultants.
Nonprofits and schools count on US Cloud for secure, affordable Microsoft support.
Education & Nonprofit Industries
While organizations in this sector generally have a bit less to do with financial matters, each of these institutions often guards vast amounts of personal data related to the people they serve. Groups in this sector require support that specializes in:
- Helping schools, universities, and nonprofits maximize Microsoft’s educational offerings.
- Supporting hybrid and remote learning solutions while maintaining FERPA regulatory practices.
- Ensuring cost-effective and efficient software management for nonprofit organizations.
Government & Public Sector Institutions
As one of the most security-focused sectors in the world, government and public sector entities necessitate firmly compliant systems across the board, as well as Microsoft functions that simply “do not fail.” When our engineers support a public sector system, they often consider some primary needs:
- Supporting secure and GCC-compliant Microsoft environments for government agencies handling controlled unclassified information (CUI).
- Managing cloud migration for public sector organizations.
- Providing 24/7 support for essential services.
We not only support GCC and GCCH compliance for governmental agencies, but we also provide third-party Microsoft support that aligns with many varieties of security requirements:
- GDAP
- GDPR/CCPA
- FedRAMP
- DFARS
- ISO 27001 best practices
- And more!
Other Industries Served by US Cloud Third-Party Microsoft Support
- Tech & software companies
- Hospitality and travel businesses
- Energy and utilities companies
- Software & gaming development
- Transportation
- Real estate
- Aerospace & defense
- Pharmaceuticals
- And more
From tech to travel, US Cloud supports Microsoft systems across every industry.
Why US Cloud’s Third-Party Microsoft Support Upholds All Industry Standards
At US Cloud, we operate through a unique support approach by offering technical account managers (TAMs) and designated support engineers (DSEs) to customers. Having access to this caliber of experts means that our clients always have someone in their corner who already understands the ins and outs of your system—along with your team’s priorities.
We help businesses around the world keep their Microsoft systems running for a 30-50% lower cost that Microsoft Unified, with flexible and scalable plans to meet each organization’s unique needs.
Over 50 of the world’s Fortune 500 companies trust US Cloud to keep their Microsoft products up and running, and it’s no secret that the switch is a positive one for them—just check out our testimonial page.
Book a call today to see how US Cloud can help you make more informed, independent choices for your Microsoft support—no matter what your industry is.
Microsoft Support Industry Standards Frequently Asked Questions (FAQ)
What makes third-party Microsoft support different from Microsoft’s own support?
While Microsoft provides direct support, third-party Microsoft support from US Cloud offers a more personalized, responsive, and flexible approach. Instead of waiting in long support queues or dealing with generic solutions, our team provides faster response times, tailored solutions, proactive services, expert guidance, and more.
Skip the wait—get faster Microsoft support with US Cloud.
Can you support businesses that use industry-specific software alongside Microsoft tools?
Absolutely! Many businesses rely on a combination of Microsoft products and industry-specific applications, and we specialize in ensuring seamless integration.
How do you ensure compliance with industry regulations?
Each industry has unique compliance requirements, and we take compliance seriously to help businesses stay within legal and regulatory guidelines. We support:
- HIPAA compliance for healthcare organizations.
- GDAP compliance for multiple industries
- GCC and GCCH compliance for U.S. governmental institutions
- GDPR and CCPA compliance for businesses handling sensitive customer data.
- FedRAMP compliance practices
- DFARS for cybersecurity regulatory compliance from the Department of Defense (DoD)
- ISO 27001 best-practice compliance
- And more—just ask our sales team for more information.
US Cloud helps businesses stay compliant with GDPR, HIPAA, and more.
What if my industry isn’t listed here?
No problem! We provide third-party Microsoft support to a wide range of industries, and our expertise applies to any business that relies on Microsoft solutions. If you don’t see your industry mentioned in our examples, reach out to us—we likely have experience with similar businesses and can tailor our support to your specific needs.
How can I get started with your Microsoft support services?
Book a call with us today to see how US Cloud can help your team get started with third-party Microsoft support. Your support plan can coordinate with your industry, company size, IT infrastructure, and more.
