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Microsoft Support Services

US Cloud provides end-to-end Microsoft enterprise services spanning consulting, licensing, migration, security, VMware support, and cloud cost optimization – all delivered by 100% US-based engineers.

Browse the categories below to find the specific service you need, or schedule a call to discuss your requirements with a US Cloud services advisor.

Trusted By 50+ Fortune 500 Companies

Microsoft Consulting Services

Expert Microsoft consulting across Azure, Dynamics 365, Microsoft 365, Copilot, and Power Platform. From architecture reviews to full implementation, US Cloud consultants deliver projects at 30-50% less than Microsoft Consulting Services.

Microsoft Copilot Consulting

Achieve faster Copilot deployment with expert guidance from US Cloud. Enjoy a 30-day trial and save 30-50% on support costs.

Microsoft 365 for Business

Maximize your Microsoft 365 for Business potential with expert support from US-based engineers.

Microsoft Licensing

Navigate the complexity of Microsoft licensing with US Cloud. Get expert guidance on Enterprise Agreements, CSP transitions, true-ups, and optimization across M365, Azure, Dynamics 365, and Windows Server.

Microsoft Migration Services

Reduce risk and accelerate timelines for cloud and platform migrations. US Cloud delivers project-based migrations for Azure, Microsoft 365, SharePoint, Dynamics 365, Exchange, and Active Directory with rollback safeguards and predictable costs.

Microsoft Security Solutions

Protect your Microsoft environment with enterprise-grade security services. US Cloud delivers Zero Trust implementation, endpoint protection, identity and access management, compliance, and incident response – backed by guaranteed 15-minute response SLAs.

VMware Support Services

Get dedicated VMware support, consulting, and migration services as Broadcom reshapes the VMware landscape. US Cloud provides third-party VMware support, health checks, and migration paths to Azure or Hyper-V.

Azure Cloud Cost Optimization

Stop overpaying for Azure. US Cloud identifies right-sizing opportunities, eliminates waste, and implements FinOps strategies that can reduce your monthly Azure consumption by up to 30%.

Common Questions About US Cloud Microsoft Services

  • US Cloud supports the complete Microsoft enterprise stack: Azure, Microsoft 365, Dynamics 365, Power Platform, Windows Server, SQL Server, Exchange, SharePoint, Teams, Intune, and all legacy Microsoft products. Support is available 24/7 for all severities.
  • Beyond break-fix support, US Cloud also provides consulting, licensing guidance, migration services, security solutions, and cloud cost optimization for all Microsoft workloads.

  • Yes. US Cloud is designed as a complete replacement for Microsoft Unified Support. The service covers all technologies, all severities, and includes unlimited escalations to Microsoft when needed.
  • Over 750 enterprise clients have made this exact transition, and US Cloud maintains a 97% client retention rate.

  • US Cloud resolves over 80% of tickets in-house. When a ticket requires Microsoft’s involvement, US Cloud escalates directly through long-standing Premier Support for Partners contracts.
  • There are no limits, caps, or up-charges on Microsoft escalations.

Yes. US Cloud hours can be used for both reactive support and proactive consulting, including architecture reviews, migration planning, security assessments, licensing optimization, and hands-on project delivery.

  • US Cloud guarantees a minimum 30% savings compared to your current Microsoft Unified Support contract. Pricing is transparent with no hidden fees and a Price Lock Guarantee.
  • A 30-day risk-free proof of concept is available so you can evaluate the service before committing.

Yes. US Cloud provides dedicated VMware support services including third-party support, consulting, health checks, and migration services for organizations moving from VMware to Azure or Hyper-V.

Ready to Explore Your Options?

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Schedule a 30-minute discovery call with a US Cloud services advisor. Get a preliminary savings estimate and a tailored recommendation for your Microsoft environment.

Get an estimate from US Cloud to get Microsoft to lower its Unified support pricing

Don't Negotiate Blind with Microsoft

91% of the time, enterprises that bring a US Cloud estimate to Microsoft, see immediate discounts and faster concessions.

Even if you never switch, a US Cloud estimate gives you:

  • Real market pricing to challenge Microsoft’s “take it or leave it” stance
  • Concrete savings targets – our clients save 30-50%% vs Unified
  • Negotiating ammunition – prove you have a legitimate alternative
  • Risk-free intelligence – no obligation, no pressure

 

“US Cloud was the leverage we needed to cut our Microsoft bill by $1.2M”
— Fortune 500, CIO