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So far Matt Harris has created 58 blog entries.

Microsoft Outsourced Support to India Struggling with COVID19

2020-03-27T18:08:38-05:00March 27th, 2020|

MICROSOFT OUTSOURCED SUPPORT TO INDIA STRUGGLING WITH COVID19 Coronavirus has arrived in India's big cities Mumbai, Bengaluru and New Delhi.  The recent spike prompted the Modi government to recommend sweeping lockdowns.   The vulnerability of 1.3 billion people in India is truly terrifying.  But there is another reason it should [...]

Enterprise Monitoring Series: Part 3: Top Tips for Implementing Enterprise Monitoring Solutions

2019-02-14T10:56:33-06:00January 31st, 2019|

Done well, enterprise monitoring initiatives can be a boon for IT organizations.  However, if your enterprise network or digital property is offline, your employees’ productivity grinds to a halt. Continuous network and server monitoring enables you to find potential problems and resolve them before they become a serious threat [...]

5 Steps to Securely Deploy Microsoft Office 365

2019-02-19T17:38:36-06:00January 23rd, 2019|

If you’re considering a Microsoft Office 365 deployment for your organization, you’re in good company: millions of companies worldwide continue turning to Office 365 to help improve productivity and collaboration. As with any cloud-based platform, Office 365 is routinely targeted by hackers due to the sheer volume of data [...]

Microsoft Premier (Unified) Support Questions

2020-08-07T13:57:01-05:00December 23rd, 2018|

As Microsoft converts its Premier Support customers to Unified Support, more and more people are exploring other options and switching to US Cloud Premier Support - a Microsoft Unified Support alternative. Here are 12 common questions answered about it: Are Premier Support health checks or RAPs done remotely, [...]

Microsoft Premier (Unified) Renewals: End-of-Year Tips

2019-02-14T11:21:54-06:00November 30th, 2018|

As the calendar year winds down, many companies are entering their annual renewal dance with Microsoft, working to get budgets set for 2019.  But more and more companies are struggling with the clock winding down, with Microsoft negotiations getting delayed multiple times.  And this year, that is critical because new [...]

Top 3 Considerations When Moving to a Cloud-Based Security Platform

2018-09-13T18:39:19-05:00May 31st, 2018|

We spend a great deal of time helping clients navigate their way to the cloud because it's rarely a simple process. In addition to helping roadmap a cloud computing strategy, we consult on improving the security posture for their organization. The cost of installing the security products needed and maintaining [...]

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