MICROSOFT PREMIER SUPPORT RENEWAL

Reduce your Microsoft Premier Support renewal cost by up to 50% with US Cloud. Enjoy ultra-responsive USA support and free up funds to drive innovation.

Microsoft Premier Support Renewal

Microsoft Premier (Unified) Support - cost savings at US Cloud
Save 30% to 50%
versus Microsoft
Premier/Unified
Microsoft Premier/Unified Support - 15 Minute Response Time at US Cloud
15 Minute
Response from

Live Engineer
Microsoft Premier/Unified Support - All US Citizen Engineers at US Cloud
All US-Based
Engineering
Teams
Microsoft Premier (Unified) Support Tickets - MSFT Escalation at US Cloud
Managed
Microsoft
Escalations
Microsoft Products Supported 20+ Years - US Cloud
20+ Years
MSFT Product
Support
Microsoft Premier/Unified Support - Fortune 500 Enterprises Trust US Cloud
Trusted by
Midsize to Large
Global Enterprises

MSFT PREMIER SUPPORT RENEWAL PRICE INCREASE

Microsoft has rolled out its biggest change to support in two decades, shifting its Premier Support agreement renewing customers to Unified Support.

The new Unified support agreement includes unlimited reactive support hours and there are three levels – Core, Advanced, Performance – which have a minimum contract size of $25,000, $50,000, and $175,000.

MS Unified agreement (Premier renewals) pricing is based on a percentage of Office 365 annual costs, client software annual costs, other software and online annual costs. Analyst research shows that it adds up to a 30-60% price increase for most Microsoft enterprise support customers.

CUT YOUR PREMIER RENEWAL COST IN HALF

Why pay for support you don’t need?  Cut your Premier Support agreement cost in half by only paying for the Microsoft support your enterprise consumes.

Our typical client renews with 36% better Premier Support pricing at US Cloud, with some clients getting up to 200%!  Capture even more savings by reducing your DSE wasted hours with a 63% smaller commitment at US Cloud.

Right-size your Premier Support plan and start saving today by renewing with US Cloud – the only proven alternative to Microsoft Premier support services.

Enterprise Microsoft Support Options

Compare US Cloud’s 24/7 global Microsoft enterprise support to MS and other alternatives.
See for yourself why enterprises worldwide are replacing MSFT Premier/Unified with US Cloud.

Microsoft Enterprise Support Ranked #1 - US Cloud

Price
15 min response – SLA
Global 24/7 L2-4 Engineers
100% USA – Secure, Compliant
Support all MSFT Products

Microsoft Enterprise Support Ranked #2

Price
60 min, no sla
24/7 L2-4
Onshore / Offshore
Full stack

Microsoft Premier/Unified Support Alternative Ranked #3

Price
45 min, no sla
24/7 L1-3
Offshore
Full stack

Microsoft Premier/Unified Support Alternative Ranked #4

Price
90 min, no sla
12/5 L1-2
Onshore / Offshore
cloud only

ULTRA-RESPONSIVE, SUPPORT RENEWAL FOR HALF THE PRICE

Get significant cost savings and 5x faster response times vs. renewing with Microsoft – without sacrificing quality or expertise. With over 100,000 tickets resolved and two decades of experience, you can count on US Cloud.

  • Fully replace Microsoft Premier Support contract

  • Covers entire MSFT stack, including O365 / Azure

  • Proactive and reactive tickets

  • All severity levels supported

Switched for Better Microsoft Premier (Unified) Pricing at US Cloud
Working with US Cloud has been a pleasure. Every ticket I’ve opened with them has been resolved in three business days or less, including one Microsoft gave up on after three weeks.
Ryan H, Multinational Oil & Gas Company
Microsoft Enterprise Support Renewal Tickets - US Cloud

MSFT tickets – US Cloud Q1 2020

RENEW WITH US CLOUD FOR COMPREHENSIVE MICROSOFT SUPPORT

Complete Microsoft support for all Microsoft products supported across the stack, including on-premise and cloud applications

US Cloud solves problems that MSFT won’t touch: WebEx no-longer working with your O365 calendars? We fix that. They don’t.

Office 365 + Azure Enterprise Support Renewal Included

For O365 or Azure (our two biggest support categories), use US Cloud for edge cases or work-around solutions

For online product bugs or code-fixes, US Cloud manages Microsoft escalations for you, start to finish

THE US CLOUD ADVANTAGE

US
Cloud
Microsoft
Support
Support Services All on-premise / cloud MS products
  24 / 7 / 365 global support
  Operational and configuration support
  Installation and upgrade support
  Named technical account manager (TAM) 
  Named designated support engineering (DSE) available
  15-minute guaranteed response SLA for all cases
 
  All domestic US based for ITAR / DFARS compliance
 
  Integrated performance support
 
Impact on Resources Significantly reduce operating costs (budget, people, time)
 

Next step - Microsoft Premier (Unified) Support at US Cloud

NEXT STEP TO SAVE 30-50% WITH US CLOUD

US Cloud is the only Gartner-recognized Microsoft Enterprise Support alternative. Businesses worldwide are replacing MSFT Premier/Unified with US Cloud to save 30-50% on support costs.
Enjoy ultra-responsive, 24/7 fanatical global support from domestic US teams while freeing up funds to invest in innovation, create competitive advantage and drive growth.