Microsoft Professional Support Pay Per Incident

MICROSOFT PROFESSIONAL SUPPORT PAY PER INCIDENT

Some businesses need a Microsoft Professional Support pay per incident alternative.  Frustrated by MS time to resolution measured in months? For 2x faster resolution get US Cloud Microsoft support with 24/7 global support covering all Microsoft products.

Microsoft Professional Support - Pay Per Incident
Microsoft Professional Support Cost Savings - 30-60%
30% – 60%
Savings vs.
Microsoft
US Cloud Professional Support 6 Minute Response Time
30 Minute
Response from

Live Engineer
US Citizen Professional Support at US Cloud
All US Citizens
ITAR
Compliant
Microsoft Certified Engineers - US Cloud
100k Tickets Solved
SLAs for Managed
MSFT Escalations
Microsoft Certified Partner - US Cloud
20+ Years MSFT Product Experience
Fortune 500 Professional Support Customers at US Cloud
Trusted by
Fortune 500
Worldwide

Why You Need a Microsoft Professional Support Pay Per Incident Alternative

Microsoft Professional Support Pay Per Incident Cost Savings with US Cloud

Save 30% – 60%
vs. Microsoft Unified Support, per analyst research

Microsoft Professional Pay Per Incident Support Better Response Time with US Cloud

Resolve Issues Quickly
Prioritized problem resolution for you and your team’s most complex issues

All US Citizen Team with US Cloud Professional Pay Per Incident Support

All US Citizens
US Cloud Professional Support uses only screened US citizens and is ITAR compliant

Microsoft Professional Pay Per Incident Support Alternative US Cloud Supports All Microsoft Technologies

Microsoft Expertise
Collaborate with a trusted Technical Account Manager who’s invested in advancing your mission

microsoft-ticket

100,000 Tickets Solved

Written SLAs for managed Microsoft escalations when necessary

Holistic Enterprise Support Across All Your Technology Platforms – Microsoft, Cisco, VMware and AWS

Cross-Platform
Comprehensive support for Microsoft/Cisco/VMware, cloud, hybrid and on-premises

Microsoft Professional Pay Per Incident Support Alternative US Cloud Saves 30% - 60% or more30% – 60% Average Cost Savings

Verified reports from Microsoft clients confirm that a large portion of Unified Support subscribers should anticipate 30%+ price increases as their Unified Support renews. US Cloud can rescue those endangered IT budgets with its Microsoft Pay Per Incident Support alternative. With US Cloud, organizations can continue to pay for the support areas they need, not for products not being used. We typically save clients 30-60% or more, while providing superior service, after switching them over to US Cloud Premier Support.

The Only Proven Microsoft Professional Pay Per Incident Support Alternative is US Cloud

MICROSOFT SUPPORT PRICING — REPORTS FROM THE FIELD:

Reports from industry analysts, VAR/LAR, and client companies all confirm the significant price increases for Microsoft Support under way. As companies increase their Microsoft Cloud services consumption over the next decade (2019-2029) their Enterprise Agreements (EA) and Unified Support costs are rising 30% or more at renewal for a large portion of Microsoft business customers. Examples of increases even higher are becoming common, with many clients reporting Microsoft Support price inflation of over 60% — and some cases mushrooming to over +100% and beyond.

US Cloud Pro Support 5 Times Faster Than Microsoft Professional Pay Per Incident Support Response Time

Resolve Issues Quickly

Is your issue critical? US Cloud will respond to your ticket in 30 minutes or less – 4x faster than Microsoft Professional Pay Per Incident Support. Receive prioritized problem resolution for you and your business’ most complex issues. Get the fastest prioritized response times with 24×7 elevated break/fix support and access to designated support engineers (DSE). US Cloud Professional Support offers the top problem resolution services to businesses world-wide.

All US Citizen Support Team with US Cloud Professional Pay Per Incident Support Services

All US Citizens

US Cloud Professional Support uses only screened US citizens and is ITAR compliant. You will never be transferred to a call center overseas. Maximize business satisfaction with All-American Microsoft technology service delivery. Professional Support includes service delivery from 100% screened US citizen designated system engineers (DSE) and Technical Account Managers (TAM). US Cloud Professional Support service delivery assures your organization is meeting U.S. compliance and security standards.

US Cloud Microsoft Premier Support is Never Outsourced and Does Not Use Overseas Call Centers

Microsoft Expertise

US Cloud has more than two decades of experience supporting all Microsoft technologies. We have over 25 Microsoft certifications plus Cisco and VMware covering cloud, hybrid and on-premises environments. Leverage US Cloud Microsoft expertise to optimize your Microsoft technology based offerings with consults, roadmaps, or risk assessments.

100,000 Tickets Solved

US Cloud Professional Support has resolved more than 100,000 tickets for clients. US Cloud also offers written SLAs for managed Microsoft escalations if necessary. As part of this escalation process to Microsoft, US Cloud white gloves the entire process so you can continue to drive your Microsoft technology projects forward and get the most out of your Microsoft investments.

Explain Your Issue Once with US Cloud Professional Support

Priority Support

Your team need not worry about wasting time explaining your issue from the beginning several times as you are transferred or escalated. Reduce frustration and time to resolution (TTR) with expert Microsoft certified engineers. All Professional Support engineers are screened US citizens who will quickly resolve incidents for you and your business’ most complex issues.

Microsoft Professional Pay Per Incident Support vs US Cloud Pro Support Call Routing

Cross-Platform Microsoft Professional Pay Per Incident Support Alternative

Cross-Platform

Get comprehensive business support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Microsoft expertise for guidance, implementation and training in fast-growing solutions areas. US Cloud Professional Support helps you identify risks, prevent issues, and improve migration readiness for you and your organization.

US Cloud Cross Platform Support

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