MICROSOFT PROFESSIONAL SUPPORT PRICE

Compare Microsoft Professional Support prices to US Cloud. See if enterprise-grade and ultra-responsive USA support best fit your business.

Plan US CLOUD
Premier Support
MSFT
Per Incident
MSFT
Incident 5-Pack
Pricing Per hour Per 1 incident Per 5 incidents
Initial Response Time 15 min critical
15 min standard
2 hour critical
8 hour standard
2 hour critical
8 hour standard
Service Delivery – All screened US citizens Yes No No
TTR – Average time to resolution 20 days 28+ days 28+ days
Proactive Support – Engineer-led risk assessments, chalk talks, planning, implementation and supportability engagements Yes No No
PRS – Reactive support 24/7/365  Yes Yes Yes
Support Coverage – All Microsoft products Yes Yes Yes
Advanced Support – Technical Account Manager (TAM), root cause analysis, products out of support lifecycle Yes No No

Next step - Microsoft Premier (Unified) Support at US Cloud

NEXT STEP TO SAVE 30-50% WITH US CLOUD

US Cloud is the only Gartner-recognized Microsoft Enterprise Support alternative. Businesses worldwide are replacing MSFT Premier/Unified with US Cloud to save 30-50% on support costs.
Enjoy ultra-responsive, 24/7 fanatical global support from domestic US teams while freeing up funds to invest in innovation, create competitive advantage and drive growth.