MICROSOFT SUPPORT FOR BUSINESS

Microsoft Support for Business Keeps Your Tech Running. Download the Microsoft Support for Business Pricing to Compare Microsoft to 30% – 60% Cost Savings of US Cloud. Redeploy the Savings Where It’s Needed Most.

Microsoft Professional Support Cost Savings - 30-60%
30% – 60%
Savings vs.
Microsoft
US Cloud Professional Support 6 Minute Response Time
30 Minute
Response from

Live Engineer
US Citizen Professional Support at US Cloud
All US Citizens
ITAR/DFARS
Compliant
Microsoft Certified Engineers - US Cloud
72k Tickets Solved
SLAs for Managed
MSFT Escalations
Microsoft Certified Partner - US Cloud
20+ Years MSFT Product Experience
Fortune 500 Professional Support Customers at US Cloud
Trusted by
Fortune 500
Worldwide

THE MICROSOFT PROFESSIONAL SUPPORT ALTERNATIVE

US Cloud is Built to Support Microsoft

US Cloud is a highly-specialized IT shop that has been dedicated to Microsoft products and support for over two decades.  We offer:

  • Ultra-focused, low-overhead operations in the Midwest
  • True experts in the Microsoft stack, with former CIO’s, Microsoft TAM’s, and Microsoft-certified engineers on staff
  • Extensive experience in Microsoft support, platform migrations, managed services, and secure cloud hosting
  • Fixated on higher-quality Microsoft support at a lower price
Video ThumbnailMicrosoft Premier Support Switching to US Cloud - youtube Video

US Cloud Client Journey

Former Microsoft Premier Support client discusses switching to US Cloud. Learn how the organization redeployed their 38% Premier Support cost savings in year 1 and how US Cloud is helping reduce VMware support costs in year 2. He also answers the following questions:

  • Were you determined to leave Microsoft Premier Support?
  • When did you realize you COULD leave Microsoft?
  • Did your relationship with Microsoft suffer after switching?
  • How has it gone so far with US Cloud support?
  • How fast or responsive has US Cloud been?
  • What about ticket resolution times?
  • What do your engineers think about US Cloud?
  • Any regrets moving to US Cloud for Premier Support?

US Cloud Premier Support Client ListUS Cloud is Trusted World Wide

US Cloud is has more than two decades of experience supporting all Microsoft technologies with global Fortune 500, Small and Medium Enterprise, US Federal, State and local government clients.  Here’s why:

  • Extensive experience in Microsoft support, platform migrations, managed services, and secure cloud hosting with over 72,000 tickets worked, 5,000+ migrations managed
  • We have over 25 Microsoft certifications plus Cisco and VMware covering cloud, hybrid and on-premises environments
  • Supporting Fortune 500s to S&M enterprise on issues that range from routine to mission critical

US Cloud History Timeline

Brief History of US Cloud

In 1996 FrontPages Web Hosting was founded by Rob LaMear.  Since then our brands have supported over 2.1 billion logins across 80 countries.  We now have veteran leadership, zero debt and 20+ years of financial stability behind us.  Milestones include:

  • 1999 – Fpweb.net became the first provider in the World to host SharePoint.
  • 2002 – Fpweb.net surpasses 100 million logins under management. 
  • 2006 – Fpweb.net performs 1,000th client platform migration.
  • 2012 – Fpweb.net expands managed services to include support for Microsoft Exchange, SQL and Windows Server.
  • 2013 – US Cyber Vault launched to secure client data and protect global brands.
  • 2017 – US Cloud launched, formalizing Microsoft Premier Support services.

MSFT SUPPORT FOR BUSINESS PRICE INCREASE

Today, the majority of businesses worldwide rely on Microsoft technologies to keep their business running. A mixture of on-premises and Cloud technologies is creating a complex hybrid Microsoft environment with lots of moving parts. Downtime is costly. Rapid troubleshooting and professional support of Microsoft business technologies has never been more important or challenging – as IT teams team are stretched to their breaking points and asked to do more with less.

Businesses with their own IT team are looking to escalate Microsoft problems they can’t fix themselves. Smaller businesses without dedicated IT teams are looking to outsource all of their Microsoft support. Many organizations have selected Microsoft Support Services from US Cloud. Let’s look at the available services and see which US Cloud Microsoft Support Service is right for your business.

CUT YOUR MICROSOFT SUPPORT FOR BUSINESS PRICE IN HALF

Why pay for support you don’t need?  Channel your inner Ninja and cut your Microsoft Support for Business price in half by only paying for the Microsoft support your business consumes.

Our typical client gets 46% better Microsoft Support for Business pricing at US Cloud, with some clients getting up to 300%!  Capture even more savings by reducing your DSE wasted hours with a 63% smaller commitment at US Cloud.

Right-size your MS Business Support agreement and start saving today by switching to US Cloud – the only proven alternative to Microsoft Support for Business   services.

MICROSOFT SUPPORT FOR BUSINESS ALTERNATIVES

Compare Microsoft Support for Business to US Cloud and other alternatives.
See for yourself why organizations worldwide are replacing Microsoft Support for Business with US Cloud.

Microsoft Support for Business Pricing Alternative - US Cloud

Price
Initial response time (IRT)
Priority Routing
All US Citizens

Microsoft Support for Business Pricing

Price
IRT
Tier Routing
Onshore / Offshore

Microsoft Support for Business Alternative Ranked #3

Price
IRT
Tier Routing
Offshore

Microsoft Support for Business Pricing Alternative Ranked #4

Price
IRT
Tier Routing
offshore

ULTRA-RESPONSIVE, HIGH-QUALITY MSFT SUPPORT FOR BUSINESS FOR HALF THE PRICE

Get significant cost savings and 4x faster response times vs. Microsoft Support for Business – without sacrificing quality or expertise. With over 72,000 tickets resolved and two decades of experience, you can count on US Cloud.

  • Fully replace Microsoft Support for Business contract

  • Support for entire MSFT stack, including O365 and Azure

  • Proactive and reactive tickets

  • All severity levels supported

Switched for Better Microsoft Premier (Unified) Pricing at US Cloud

Working with US Cloud has been a pleasure. Every support ticket I’ve opened with them has been resolved in three business days or less, including one Microsoft gave up on after three weeks.

Ryan H, Multinational Oil & Gas Company
Microsoft Support for Business - US Cloud

MSFT tickets – US Cloud Q4 2019

COMPREHENSIVE MICROSOFT SUPPORT FOR BUSINESS

Complete Microsoft product support for all Microsoft products supported across the stack, including on-premise and cloud applications

US Cloud solves problems that MSFT won’t touch: WebEx no-longer working with your O365 calendars? We fix that. They don’t.

Office 365 + Azure Enterprise Support Pricing Included

For O365 or Azure (our two biggest ticket categories), use US Cloud for edge cases or work-around solutions

For online product bugs or code-fixes, US Cloud manages Microsoft escalations for you, start to finish

CROSS PLATFORM SUPPORT FOR BUSINESS

Ability to solve complex problems when Microsoft issues also involve other common business technology platforms such as Cisco, VMware and AWS.

CISCO

Cisco + Microsoft Support

Cisco

Increase network availability with Cisco + MSFT proactive support services at US Cloud

VMWARE

VMware + Microsoft Support

VMware

Fix VMware + Microsoft issues faster with reactive support services at US Cloud

AWS

AWS + Microsoft Support

AWS

Be more confident with AWS + MSFT all screened US Citizen support at US Cloud

Get 30% – 60% savings vs Cisco plus Microsoft Support for Business. Redeploy your savings where it’s needed most.

Live, US citizen engineers start troubleshooting your VMware or Microsoft support ticket within 30 minutes, 24/7/365

THE US CLOUD ADVANTAGE

US Cloud
Support for Business
Microsoft
Support for Business
Support ServicesAll on-premise / cloud MS products
24 / 7 / 365 global support
Operational and configuration support
Installation and upgrade support
Named technical account manager (TAM) available
Named designated support engineering (DSE) available
30-minute guaranteed response SLA for all cases
All screened US citizens for ITAR / DFARS compliance
Cross-platform support for MS, Cisco, VMware, AWS
Integrated performance support
Strategic ServicesCross-platform roadmap advisory services
Multi-cloud advisory services
Cross-platform license advisory services
Cross-platform security advisory services
Impact on ResourcesSignificantly reduce operating costs (budget, people, time)

Next step - Microsoft Support for Business at US Cloud

Get Ready to Save 50% on Microsoft Support for Business

US Cloud is the proven leader in providing reputable Microsoft Support for Business services to clients world-wide.  We enable Microsoft Premier (Unified) Support customers to enjoy ultra-responsive support from US citizens, save 30% – 60% on support costs and free up funds to drive innovation.