MICROSOFT UNIFIED SUPPORT CANADA

The proven Microsoft Unified Support alternative for Canada is US Cloud. Enjoy ultra-responsive support, save 30% – 60% and free up funds to drive innovation.

Microsoft Unified Support Canada Cost Savings - 30-60%

30% – 60%
Savings vs.
Microsoft

US Cloud Premier Support 6 Minute Response Time

6 Minute
Response from

Live Engineer

US Citizen Canadian Unified Support at US Cloud

All US Citizens
ITAR/DFARS
Compliant

Microsoft Certified Engineers - US Cloud

67,000 Tickets
< 1% Escalated
to Microsoft

Microsoft Certified Partner for Canada - US Cloud

Enterprise,
Cloud, Dev
c. 1999

Fortune 500 and Canadian Unified Support Customers at US Cloud

Trusted by
Fortune 500
Worldwide

THE ONLY PROVEN ALTERNATIVE TO MICROSOFT UNIFIED SUPPORT

Microsoft Certified Partner - US CloudMicrosoft Cloud Solution Provider (CSP) - US Cloud

US Cloud is Built to Support Microsoft

US Cloud is a highly-specialized IT shop that has been dedicated to Microsoft products and support for over two decades.  We offer:

  • Ultra-focused, low-overhead operations in the Midwest
  • True experts in the Microsoft stack, with former CIO’s, Microsoft TAM’s, and Microsoft-certified engineers on staff
  • Extensive experience in Microsoft support, platform migrations, managed services, and secure cloud hosting
  • Fixated on higher-quality MSFT support at a lower price
Video Thumbnail

US Cloud Client Journey

Former Microsoft Premier Support client discusses switching to US Cloud. Learn how the organization redeployed their 38% Premier Support cost savings in year 1 and how US Cloud is helping reduce VMware support costs in year 2. He also answers the following questions:

  • Were you determined to leave Microsoft Premier Support?
  • When did you realize you COULD leave Microsoft?
  • Did your relationship with Microsoft suffer after switching?
  • How has it gone so far with US Cloud support?
  • How fast or responsive has US Cloud been?
  • What about ticket resolution times?
  • What do your engineers think about US Cloud?
  • Any regrets moving to US Cloud for Premier Support?

US Cloud Premier Support Client ListUS Cloud is Trusted World Wide

US Cloud is a trusted, experienced Microsoft Partner with global Fortune 500, Small and Medium Enterprise (SME), US Federal, State and local government clients.  Here’s why:

  • 20+ year Microsoft Partner; 15+ year Certified Partner, 5+ Cloud Partner
  • Over 67,000 tickets worked, 5,000+ migrations managed, deep Microsoft experience
  • Extensive experience in Microsoft support, platform migrations, managed services, and secure cloud hosting
  • Supporting Fortune 100s to S&M enterprise on issues that range from routine to mission critical

US Cloud History Timeline

Brief History of US Cloud

In 1996 FrontPages Web Hosting was founded by Rob LaMear.  Since then our brands have supported over 2.1 billion logins across 80 countries.  We now have veteran leadership, zero debt and 20+ years of financial stability behind us.  Milestones include:

  • 1999 – Fpweb.net became the first provider in the World to host SharePoint.
  • 2002 – Fpweb.net surpasses 100 million logins under management. 
  • 2006 – Fpweb.net performs 1,000th client platform migration.
  • 2012 – Fpweb.net expands managed services to include support for Microsoft Exchange, SQL and Windows Server.
  • 2013 – US Cyber Vault launched to secure client data and protect global brands.
  • 2017 – US Cloud launched, formalizing Microsoft Premier Support services.

Why Canada Needs a Microsoft Unified Support Alternative

Microsoft Unified Support Canada Cost Savings with US Cloud

Save 30-60%
vs Unified Support Canada by Microsoft

Microsoft Unified Support Canada Better Response Time with US Cloud

5x Faster Response
than Unified Support Canada by Microsoft initial response time, resolve issues quickly

24/7 Support with US Cloud Microsoft Premier Support Canada

Never Outsourced
Microsoft Premier Support Canada is 24/7 and ITAR/DFARS compliant

Microsoft Unified Support Canada Hours Never Expire at US Cloud

Hours Never Expire
Always be able to open Premier Support tickets whenever needed

US Cloud Microsoft Unified Support Canada for All Microsoft Platforms

Microsoft Expertise
Collaborate with a trusted account manger who’s invested in your priorities

Microsoft Unified Support Canada Ticket Escalation at US Cloud

<1% Tickets Escalated
Over 62,000 tickets resolved with less than 1% escalated to Microsoft product teams

Get Priority Support with Microsoft Unified Support for Canada at US Cloud

Priority Support
Get the fastest prioritized Canadian response times for business critical Microsoft support

Comprehensive Canadian Enterprise Support Across All Your Technology Platforms – Microsoft, Cisco, VMware and AWS

Cross-Platform
Comprehensive support for Microsoft/Cisco/VMware cloud, hybrid, and on-premises

Microsoft Unified Support Canada at US Cloud Saves 30 to 60%

30% to 60% Unified Support Cost Savings

Recent analyst research shows that most Microsoft Premier Support customers in Canada will see a 30% to 60% price increase when Microsoft switches to Unified Support in 2018-2019. US Cloud can save you that 30-60% with its Premier Support because you only buy the support hours you need and the hours never expire.

Microsoft Unified Support Canada Cost Savings at US Cloud - Analyst Research

WHAT THE ANALYSTS ARE SAYING:

Early reports from both industry analysts and client companies point to a significant price increase on the horizon for Microsoft Premier Support customers. As companies are forced to transition to Unified Support, some industry experts are predicting 25%-30% increases (or more) for a large portion of the Premier Support base. Recent reports from the field are turning up examples that are much higher, with multiple clients reporting support price increases of over 40%, and even some instances of costs mushrooming to over +100% and beyond.

US Cloud Premier Support 5 Times Faster Than Microsoft Unified Support for Canada Response Time

5x Faster Response

Is your issue business critical? US Cloud will respond to your Premier Support ticket in six minutes or less – 5x faster than Microsoft Unified. Receive prioritized problem resolution for your most complex issues. Get the fastest prioritized response times with 24×7 elevated break/fix support and access to dedicated support engineers (DSE). Microsoft Unified Support for Canada offers the top problem resolution services to you.

6-minute Initial Response Time (IRT) SLA Guarantee with Microsoft Unified Support Canada from US Cloud

Global 24/7 Support Team with US Cloud Microsoft Unified Support Services for Canada

NEVER OUTSOURCED

Microsoft Unified Support Canada from US Cloud is 24/7 and ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize your Microsoft platform availability with global Microsoft Premier service delivery. Microsoft Unified Support Canada includes service delivery from dedicated support engineers (DSE). US Cloud Premier Support service delivery is never outsourced. Recover faster or prevent service disruptions altogether with reliable Microsoft Unified Support delivered globally 24/7.

US Cloud Microsoft Unified Support for Canada Delivered from Heartland USA by US citizens

US Cloud Microsoft Unified Support Canada is Never Outsourced and Does Not Use Overseas Call Centers

Microsoft Unified Support Canada Hours Never Expire at US Cloud

Hours Never Expire

Always be able to open support tickets whenever needed. Don’t sweat trying to keep track of support hours used, remaining, or expiring. Elevate your Microsoft technical support – Open tickets on behalf of your team and reduce frustration with prioritized response times and all tickets worked 24/7/365.

US Cloud Microsoft Unified Support for Canada hours never expire

Microsoft Unified Support in Canada Hours Expire

MICROSOFT EXPERTISE

US Cloud is a Microsoft Certified Partner and Cloud Solution Provider with more than two decades of experience supporting global enterprises and all Microsoft technologies.  We are Microsoft certified Plus Cisco and VMware covering cloud, hybrid and on-premises environments.  Leverage US Cloud Microsoft expertise to optimize your platforms with consults, roadmaps, or risk assessments.

Microsoft Partner - US Cloud Serves Canada

US Cloud is a Microsoft Solution Provider for Canada

US Cloud Microsoft Unified Support for Canada Escalates Less Than 1% of All Tickets to Microsoft Product Teams

<1% of Tickets Escalated

Microsoft Unified Support Canada from US Cloud has resolved more than 61,000 tickets with less than 1% escalated to Microsoft and other product teams for source code issues. As part of this escalation process to Microsoft, US Cloud white gloves the entire process so you can continue to drive your Microsoft technology projects forward and get the most out of your Microsoft investments.

Receive Priority Support with Microsoft Unified Support Canada at US Cloud

CANADIAN MICROSOFT PRIORITY SUPPORT

You won’t need to worry about wasting time explaining your issue from the beginning several times as you are transferred and escalated. Reduce frustration and time to resolution with expert Microsoft certified engineers. Our global Premier support engineer teams work 24/7/365 to quickly resolve your most complex issues.

Microsoft Unified Support Canada vs US Cloud Premier Canada Support Call Routing

Cross-Platform Microsoft Unified Support Canada

Cross-Platform Support

Get comprehensive Canadian Enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Microsoft expertise for guidance, implementation and training in fast-growing Microsoft solutions areas. US Cloud Microsoft Unified Support for Canada helps you identify risks, prevent issues, and improve your migration readiness.

US Cloud Cross Platform Support

Next Steps - Microsoft Unified Support Canada at US Cloud

Your Next Step for Unified Support Savings in Canada

US Cloud is the proven leader in providing reputable Microsoft enterprise support services to clients world-wide.  We enable Microsoft Premier (Unified) Support customers to enjoy ultra-responsive support, save 30% to 60% on support costs and free up funds to drive innovation.