MICROSOFT UNIFIED SUPPORT PRICING

Download the Microsoft Unified Support Pricing to Compare All Three Unified Level Prices to 30% – 60% Cost Savings of US Cloud.

Microsoft Unified Support Price Savings - 30-60%

30% – 60%
Savings vs.
Microsoft

US Cloud Premier Support 6 Minute Response Time

6 Minute
Response from

Live Engineer

US Citizen Premier (Unified) Support at US Cloud

All US Citizens
ITAR/DFARS
Compliant

Microsoft Certified Engineers - US Cloud Premier (Unified) Support

72,000 Tickets
< 3% Escalated
to Microsoft

Microsoft Certified Partner - US Cloud

20+ years of Microsoft Product Support

Fortune 500 Premier (Unified) Support Customers at US Cloud

Trusted by
Fortune 500
Worldwide

UNIFIED SUPPORT PRICE INCREASE

Microsoft has rolled out its biggest change to support in two decades, shifting its Premier Support customers to Unified Support.

The new Unified support model includes unlimited reactive support hours and there are three levels – Core, Advanced, Performance – which have a minimum contract size of $25,000, $50,000, and $175,000.

Pricing is based on a percentage of Office 365 annual costs, client software annual costs, other software and online annual costs. Analyst research shows that it adds up to a 30-60% price increase for most Microsoft enterprise support customers.

CUT YOUR UNIFIED PRICE IN HALF

Why pay for support you don’t need?  Channel your inner Ninja and cut your Unified Support price in half by only paying for the Microsoft support your enterprise consumes.

Our typical client gets 46% better Unified pricing at US Cloud, with some clients getting up to 300%!  Capture even more savings by reducing your DSE wasted hours with a 63% smaller commitment at US Cloud.

Right-size your Unified Support agreement and start saving today by switching to US Cloud – the only proven alternative to Microsoft Unified support services.

MICROSOFT UNIFIED SUPPORT PRICING ALTERNATIVES

Compare Microsoft Unified Support prices to US Cloud Premier Support and other alternatives.
See for yourself why enterprises worldwide are replacing Microsoft Unified with US Cloud.

Microsoft Unified Support Pricing Alternative - US Cloud

Price
Initial response time (IRT)
Priority Routing
All US Citizens

Microsoft Unified Support Pricing

Price
IRT
Tier Routing
Onshore / Offshore

Microsoft Unified Support Pricing Alternative Ranked #3

Price
IRT
Tier Routing
Offshore

Microsoft Unified Support Pricing Alternative Ranked #4

Price
IRT
Tier Routing
offshore

ULTRA-RESPONSIVE, HIGH-QUALITY SUPPORT FOR HALF THE PRICE

Get significant cost savings and 5x faster response times vs. Microsoft support – without sacrificing quality or expertise.  With over 72,000 tickets resolved and two decades of experience, you can count on US Cloud.

  • Fully replace Microsoft Unified Support contract

  • Support for entire MSFT stack, including O365

  • Proactive and reactive tickets

  • All severity levels supported

Switched for Better Microsoft Premier (Unified) Pricing at US Cloud

Working with US Cloud has been a pleasure. Every ticket I’ve opened with them has been resolved in three business days or less, including one Microsoft gave up on after three weeks.

Ryan H, Multinational Oil & Gas Company
Microsoft Enterprise Support Ticket Pricing - US Cloud

MSFT tickets – US Cloud Q2 2019

COMPREHENSIVE MICROSOFT STACK SUPPORT PRICING

Complete Microsoft product support for all Microsoft products supported across the stack, including on-premise and cloud applications

US Cloud solves problems that MSFT won’t touch: WebEx no-longer working with your O365 calendars? We fix that. They don’t.

Office 365 + Azure Enterprise Support Pricing Included

For O365 or Azure (our two biggest ticket categories), use US Cloud for edge cases or work-around solutions

For online product bugs or code-fixes, US Cloud manages Microsoft escalations for you, start to finish

CROSS PLATFORM SUPPORT PRICING

Ability to solve complex problems when Microsoft issues also involve other common enterprise technology platforms such as Cisco, VMware and AWS.

CISCO

Cisco + Microsoft Support

Cisco

Increase network availability with Cisco + MSFT proactive support services at US Cloud

VMWARE

VMware + Microsoft Support

VMware

Fix VMware + Microsoft issues faster with reactive support services at US Cloud

AWS

AWS + Microsoft Support

AWS

Be more confident with AWS + MSFT all screened US Citizen support at US Cloud

Get 30% – 60% savings vs Cisco plus Microsoft Unified Support. Redeploy your savings where it’s needed most.

Live, US citizen engineers start troubleshooting your VMware or Microsoft support ticket within six minutes, 24/7/365

THE US CLOUD ADVANTAGE

US
Cloud
Microsoft
Support
Support ServicesAll on-premise / cloud MS products
24 / 7 / 365 global support
Operational and configuration support
Installation and upgrade support
Named technical account manager (TAM) available
Named designated support engineering (DSE) available
6-minute guaranteed response SLA for all cases
All screened US citizens for ITAR / DFARS compliance
Cross-platform support for MS, Cisco, VMware, AWS
Integrated performance support
Strategic ServicesCross-platform roadmap advisory services
Multi-cloud advisory services
Cross-platform license advisory services
Cross-platform security advisory services
Impact on ResourcesSignificantly reduce operating costs (budget, people, time)

Next step - Better Microsoft Unified Support Pricing at US Cloud

Take the Next Step for Better Unified Support Pricing

US Cloud is the proven leader in providing reputable Microsoft enterprise support services to clients world-wide.  We enable Microsoft Premier (Unified) Support customers to enjoy ultra-responsive support from US citizens, save 30% – 60% on support costs and free up funds to drive innovation.