Microsoft Unified Support Services HubRob LaMear2020-12-11T19:13:30-06:00
MICROSOFT UNIFIED SUPPORT SERVICES HUB
The Microsoft Unified Support Services Hub gives your enterprise 24/7 access to the support, IT assessments, training and product updates it needs.
Unified Support Services Hub Dashboard
Fix issues faster by having 24/7 visibility into all support resources and open tickets from a single location. View all support data and trends by each specific Microsoft technology your enterprise uses. Easily surface high priority issues with readily available access to MSFT and your organization’s contacts.
MS Unified Support Services Hub – IT Environment Health
Maintain a healthy IT environment with on-demand assessments that allow you to schedule as needed. Get ahead of problems by proactively managing your IT environment with analytics based on Microsoft best practices. Get root cause analysis (RCA) from Microsoft experts to make sure issues don’t recur and decrease your enterprise’s risk from downtime.
Unified Services Hub On-demand Learning
Learn at your own pace on any device at any time. Engage via virtual labs, view webcasts and instructor led video presentations across the vast Microsoft technology catalog. Strengthen your team’s knowledge with continuing professional education (CPE) for your IT department. Stay current on Microsoft products and technologies to ensure your enterprise is using all the latest features and getting the most from your MSFT investment.
MSFT Unified Support Hub Product Updates
Easily track Microsoft product lifecycles to plan and roadmap for smooth migrations. Get updates on future changes to rapidly evolving cloud technologies like Office 365 and Azure. Stay ahead of rolling product updates to train your workforce and utilize the full product feature set. See the MSFT roadmap for on-premise products to explore hybrid compatibility and security requirements.
Microsoft Unified Support Services Hub Benefits
Connect quickly. Get the latest technical and Microsoft product guidance from anywhere. Quickly access contact information for your MSFT representatives and support contacts.
Save time (money). Increase IT system availability with on-demand assessments that decrease risk and downtime. Save users time with unlimited on-demand education so they know how to get the most of the Microsoft products they use daily.
Get more done. Maximize your support contract benefits by having the details within easy reach. Know what product releases are coming so your team can harness the new capabilities and get more done.
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Enjoy ultra-responsive, 24/7 fanatical global support from domestic US teams while freeing up funds to invest in innovation, create competitive advantage, and drive growth.