Azure Rapid Response.


Azure Rapid Response at US Cloud guarantees immediate support from Microsoft Azure certified engineers in the USA. Save up to 50% and free up funds to drive innovation.


Azure Rapid Response is business critical support for Microsoft Azure.  By adding Azure Rapid Response to your US Cloud Premier Support agreement, you can expect a 15 minute response time, access to a dedicated team of MSFT Azure certified engineers, architects and developers.

Azure Rapid Response

15 Minute Response Time for Critical Issues

Business applications and platforms that leverage public cloud services like Microsoft Azure require around the clock availability, lightning-fast user response, and resiliency to handle unforeseen events. MSFT Azure includes these capabilities today and now so can your support team.

Users of your Azure based applications and platform demand high levels of service availability – and downtime can lead to significant business impact. With Azure Rapid Response, our dedicated team of Azure certified engineers (all US citizens) respond within 15 minutes and will immediately begin working to resolve your issue.

Azure Rapid Response Pricing Cost Savings

Save up to 50% vs Microsoft Azure Rapid Response

With US Cloud Premier Support and Azure Rapid Response you can cut your Microsoft support bill in half. All engineers are US citizens which makes us ITAR compliant.

We have over 20 years of Microsoft support experience and 25+ MSFT certifications; we’ve escalated less than 3% of our 100,000 tickets to Microsoft. Join the ranks of our global Fortune 500 clients using their support savings to innovate and grow their business.

Azure Rapid Response Benefits

Azure Rapid Response Benefits

  • Improved knowledge & collaboration across teams
  • Accelerated change, adoption, and time to value
  • Reduced time to recover
  • Expose risks that limit service disruptions
  • Dedicated support team
  • Reduced risk of disruption


Get business critical support for Microsoft Azure with US Cloud Premier Support.

Scenarios Supported
Azure web applications on IaaS, Azure web applications on PaaS, Azure services such as virtual machine, network storage, service bus and more.

Azure Dedicated Host
Increase uptime, security, control and supportability with Azure dedicated hosts supported by US Cloud Azure Rapid Response.

Get Microsoft Support for Less

Unlock Better Support & Bigger Savings

  • Save 30-50% on Microsoft Premier/Unified Support
  • 2x Faster Resolution Time + SLAs
  • All-American Microsoft-Certified Engineers
  • 24/7 Global Customer Support