MICROSOFT PREMIER SUPPORT COST PER HOUR
Compare MS Premier (Unified) Support Cost Per Hour to US Cloud’s 25-30% Savings per Hour, according to Gartner Research. Look at Other Criteria Including Support by US Citizens, Expiring Hours and Response Time. Download the Price List to See the Cost Per Hour Across all Plans.
Unified Support Cost Per Hour Increase
Microsoft is moving its Premier Support customers to Unified Support. Microsoft Unified Support will have three plans and unlimited reactive support hours. However, Gartner research shows that this change will be a 25-30% cost per hour price increase for most customers.
The Proven Alternative
US Cloud, a managed service provider with 20+ years of experience supporting Microsoft technologies, offers a proven alternative to Microsoft Unified Support that provides 25-30% cost per hour savings, 100% screened US Citizen support team, and hours that never expire.
25-30% Cost Savings
According to Gartner research, most Microsoft Premier Support customers will see a cost increase of 25-30% in the move to Unified Support. Avoid paying for support services and hours you don’t need.
All US Citizens
100% of our Technical Account Managers and DSE engineers are screened US Citizens. You will never be transferred to an overseas call center (outsourced).
Better Support Experience
Initial Response Time (IRT) in six minutes or less. Don’t waste time explaining your issue over and over. Your support hours never expire. And if we need to escalate the issue to Microsoft for a source code issue, we’ll white glove.