MICROSOFT PROFESSIONAL SUPPORT ALTERNATIVE

Enjoy ultra-responsive 24/7 USA support for all MSFT products.

Microsoft Premier (Unified) Support - cost savings at US Cloud
Save 30% to 50%
versus Microsoft
Premier/Unified
Microsoft Premier/Unified Support - 15 Minute Response Time at US Cloud
15 Minute
Response from

Live Engineer
Microsoft Premier/Unified Support - All US Citizen Engineers at US Cloud
All US-Based
Engineering
Teams
Microsoft Premier (Unified) Support Tickets - MSFT Escalation at US Cloud
Managed
Microsoft
Escalations
Microsoft Products Supported 20+ Years - US Cloud
20+ Years
MSFT Product
Support
Microsoft Premier/Unified Support - Fortune 500 Enterprises Trust US Cloud
Trusted by
Midsize to Large
Global Enterprises

Why You Need a Microsoft Professional Support Alternative

Microsoft Professional Support Cost Savings with US Cloud

Save up to 50%
vs. Microsoft Unified Support, per analyst research

Microsoft Professional Support Better Response Time with US Cloud

Resolve Issues Quickly
Prioritized problem resolution for you and your team’s most complex issues

All US Citizen Team with US Cloud Professional Support

All US Citizens
US Cloud Professional Support uses only screened US citizens and is ITAR/DFARS compliant

microsoft-ticket

100,000 Tickets Solved
Written SLAs for managed Microsoft escalations when necessary

Holistic Enterprise Support Across All Your Technology Platforms – Microsoft, Cisco, VMware and AWS

Cross-Platform
Comprehensive support for Microsoft/Cisco/VMware, cloud, hybrid and on-premises

Up to 50% Average Cost Savings 

Verified reports from Microsoft clients confirm that a large portion of Unified Support subscribers should anticipate 30%+ price increases as their Unified Support renews. US Cloud can rescue those endangered IT budgets with its Microsoft Support alternative. With US Cloud, organizations can continue to pay for the support areas they need, not for products not being used. We typically save clients up 50% or more, while providing superior service, after switching them over to US Cloud Premier Support.

The Only Proven Microsoft Professional Support Alternative is US Cloud

MICROSOFT SUPPORT PRICING — REPORTS FROM THE FIELD:

Reports from industry analysts, VAR/LAR, and client companies all confirm the significant price increases for Microsoft Support under way. As companies increase their Microsoft Cloud services consumption over the next decade (2019-2029) their Enterprise Agreements (EA) and Unified Support costs are rising 30% or more at renewal for a large portion of Microsoft business customers. Examples of increases even higher are becoming common, with many clients reporting Microsoft Support price inflation of over 60% — and some cases mushrooming to over 100%.

Resolve Issues Quickly

15-minute Response SLA at US Cloud Premier Support

Is your issue critical? US Cloud will respond to your ticket in 30 minutes or less – 5x faster than Microsoft Professional Support. Receive prioritized problem resolution for you and your business’ most complex issues. Get the fastest prioritized response times with 24×7 elevated break/fix support. US Cloud Professional Support offers the top problem resolution services to businesses world-wide.

All US Citizens

USA map

US Cloud Professional Support uses only screened US citizens and is ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize business satisfaction with All-American Microsoft technology service delivery. Professional Support includes service delivery from 100% screened US citizen engineers. US Cloud Professional Support service delivery assures your organization is meeting U.S. compliance and security standards.

Microsoft Expertise

US Cloud has been a Microsoft Service Provider and a Cloud Solution Provider for more than two decades, with experience supporting all Microsoft technologies. We have over 25 Microsoft certifications plus Cisco and VMware covering cloud, hybrid and on-premises environments. Leverage US Cloud Microsoft expertise to optimize your Microsoft technology based offerings with consults, roadmaps, or risk assessments.

100,000 Tickets Solved

US Cloud Professional Support has resolved more than 100,000 tickets for clients. US Cloud also offers written SLAs for managed Microsoft escalations if necessary. As part of this escalation process to Microsoft, US Cloud white gloves the entire process so you can continue to drive your Microsoft technology projects forward and get the most out of your Microsoft investments.

Priority Support

Your team need not worry about wasting time explaining your issue from the beginning several times as you are transferred or escalated. Reduce frustration and time to resolution (TTR) with expert Microsoft certified engineers. All Professional Support engineers are screened US citizens who will quickly resolve issues for you and your business’ most complex issues.

US Cloud Cross Platform Support

Cross-Platform

Get comprehensive business support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Microsoft expertise for guidance, implementation and training in fast-growing solutions areas. US Cloud Professional Support helps you identify risks, prevent issues, and improve migration readiness for you and your organization.

Next step - Microsoft Professional Support Alternative is US Cloud

Take the Next Step for a Professional Support Alternative

US Cloud is the proven leader in providing reputable Microsoft business support services to clients world-wide.  We enable Microsoft Support customers to enjoy ultra-responsive support from US citizens, save up to 50% on support costs and free up funds to drive innovation.