Microsoft Support Security – Who’s Handling Your Data?
Who is handling your Microsoft support information is just as important as the systems in place to secure your support data. Can you afford to trust your MSFT support data to entities with a history of data breaches and IP theft?
• 100% of US Cloud employees are screened US Citizens. US Cloud Premier Support is the preferred Microsoft support provider of Chief Information Security Officers (CISO) around the globe as we never off-shore; foreign nationals never have access to your support data or systems.
• Trust but verify – US Cloud Microsoft support services contracts assure and detail the nationality, drug and background checks we run on all Premier Support Engineers (PSE). This reduces the risk of a foreign national siphoning intellectual property (IP) as was the case in a landmark 2016 offshore support lawsuit.
• Own it – US Cloud is 100% owned by US citizens. There are no foreign entity stakeholders; prevents nation states from masquerading and targeting enterprises via the support channel, which is exactly what happened in 2017. The US Federal government is currently engaged with a large healthcare enterprise who suffered this fate.
• Support data sovereignty – As 100% of US Cloud Premier support is USA based, we also guarantee that your support data always rests within the USA. Your client data or credentials never leave the USA. US Cloud Premier Support (alternative to MSFT Unified) is ITAR and DFAR-compliant for our US Federal Government Premier Support clients.