Microsoft Unified Support Login.
MICROSOFT UNIFIED SUPPORT LOGIN
Get all the perks of your Microsoft Unified Support Login – access the portal to open support tickets 24/7. Plus track your 30-50% cost savings with US Cloud.
30% to 50%
Cost Savings
vs. Microsoft
15 Minute
Response from
Live Engineer
All US Citizens
ITAR
Compliant
100k Tickets
Resolved
MSFT Escalations
20+ Years
MSFT Product
Experience
Trusted by
Fortune 500
Worldwide
UNIFIED SUPPORT LOGIN PRICE INCREASE
Microsoft has rolled out its biggest change to support in two decades, shifting its Premier Support customers to Unified Support logins.
The new Unified support model includes unlimited reactive support hours and there are three levels – Core, Advanced, Performance – which have a minimum contract size of $25,000, $50,000, and $175,000.
Pricing is based on a percentage of Office 365 annual costs, client software annual costs, other software and online annual costs. Analyst research shows that it adds up to a 30-60% price increase for most Microsoft enterprise support customers accessing their login.
CUT YOUR UNIFIED LOGIN PRICE IN HALF
Why pay for support you don’t need? Channel your inner Ninja and cut your Unified Support login price in half by only paying for the Microsoft support your enterprise consumes when logging in.
Our typical client gets 46% better Unified pricing at US Cloud, with some clients getting up to 300%! Capture even more savings by reducing your DSE wasted hours with a 63% smaller commitment at US Cloud.
Right-size your Unified Support agreement and start saving today by switching to the US Cloud Premier login – the only proven alternative to Microsoft Unified support services.
Microsoft Enterprise Support Options
Compare US Cloud’s 24/7 global Microsoft Support for enterprises to MSFT and other alternatives.
See for yourself why enterprises worldwide are replacing MSFT Unified with US Cloud.
LOGIN FOR ULTRA-RESPONSIVE SUPPORT AT HALF THE PRICE
Get significant cost savings and 4x faster response times vs. Microsoft support logins – without sacrificing quality or expertise. With over 72,000 support tickets resolved and two decades of experience, you can count on US Cloud.
Fully replace Microsoft Unified Support contract
Support for entire MSFT stack, including O365
Proactive and reactive tickets
All severity levels supported
“Looking back, going with US Cloud was a no brainer. I put a lot more effort into trying to stay with Microsoft than I should have. We will be renewing with US Cloud this year.”
MSFT tickets – US Cloud Q2 2019
LOGIN FOR COMPREHENSIVE MICROSOFT STACK SUPPORT
Complete Microsoft support logins for all Microsoft products supported across the stack, including on-premise and cloud applications
US Cloud solves problems that MSFT won’t touch: WebEx no-longer working with your O365 calendars? We fix that. They don’t.
Office 365 + Azure Enterprise Support Logins Included
For O365 or Azure (our two biggest support categories), use US Cloud for edge cases or work-around solutions
For online product bugs or code-fixes, US Cloud manages Microsoft escalations for you, start to finish
THE US CLOUD ADVANTAGE |
US Cloud |
Microsoft Support |
|
|---|---|---|---|
| Support Services | All on-premise / cloud MS products | ||
| 24 / 7 / 365 global support | |||
| Operational and configuration support | |||
| Installation and upgrade support | |||
| Named technical account manager (TAM) | |||
| Named designated support engineering (DSE) available | |||
| 15-minute guaranteed response SLA for all cases | |||
| All screened US citizens for ITAR / DFARS compliance | |||
| Integrated performance support | |||
| Impact on Resources | Significantly reduce operating costs (budget, people, time) | ||
