Benefits of MSFT Unified Support Services
Deep technical expertise.
Single source and direct link to product engineers with over 20 years experience serving enterprises.
Investment in Relationships.
Technical Account Managers (TAM) serve as a personal connection between your organization and Microsoft for all your support needs.
Global support experience.
Accelerate your digital transformation worldwide with support in over 100 countries and 40 languages.
Support data analytics.
Data collection, diagnostic checks, incident tracking and root cause analysis (RCA) save your enterprise precious time.
As needed consults from MSFT engineers to achieve the outcome you need to succeed.
20 technology-specific, highly-specialized support groups including Designated Support Engineers (DSE) and Mission Critical support.