MICROSOFT PREMIER SUPPORT COST
Microsoft Premier Support Cost Increased 30-60% in July 2018, As Microsoft Moved to the New Microsoft Unified Support Model. US Cloud Premier Support is The Proven Alternative to MS Unified Support. Our Plans Provide All USA-Based Support, Hours That Never Expire, and Less Than 1% Tickets Are Escalated to Microsoft. Pay Only for the Support You Need and Avoid the 30-60% Cost Increase.
Microsoft is shifting from the per-hour pricing based on consumption in its Premier Support to three levels of Unified Support with pricing based on a percentage of Office 365 and client software annual costs and other software and online services annual costs
Microsoft Unified Support includes unlimited reactive support hours
Problem reports and solutions (PRS) online services are included in fees at a percentage of cost for Office 365, Azure and Dynamics for Unified Support instead of the PRS online services being included in the Premier Support hours
Analyst research shows that most Microsoft Premier Support customers will see a cost increase of 30-60% with the change to Unified Support
US Cloud Premier Support
A Better Alternative
- Microsoft certified partner
- 20+ years experience supporting Microsoft technologies
- On-premises or any cloud
- Support hours never expire
- Live, USA-based, 6-minute initial response 24/7/365
- 30-60% cost savings compared to Microsoft Unified Support
Explain Your Issue Once
Stop wasting time explaining your problem from the beginning several times as you are transferred and escalated
You won’t be transferred to a call center overseas. US Cloud and all of its staff is located in the heartland of the United States.
Choose what support you need and which products you need covered so that you only pay for the support you need.