Microsoft Premier Support Cost Increased 30-60% in July 2018, As Microsoft Moved to the New Microsoft Unified Support Model.  US Cloud Premier Support is The Proven Alternative to MSFT Unified Support. Pay Only for the Support You Need and Avoid the Cost Increase.

Microsoft is shifting from the per-hour pricing based on consumption in its Premier Support to three levels of Unified Support with pricing based on a percentage of Office 365 and client software annual costs and other software and online services annual costs

Microsoft Unified Support includes unlimited reactive support hours

Problem reports and solutions (PRS) online services are included in fees at a percentage of cost for Office 365, Azure and Dynamics for Unified Support instead of the PRS online services being included in the Premier Support hours

Analyst research shows that most Microsoft Premier Support customers will see a cost increase of 30-60% with the change to Unified Support

US Cloud Premier Support

A Better Alternative

  • 20+ years experience supporting Microsoft technologies
  • On-premises or any cloud
  • Live, USA-based, 15-minute initial response 24/7/365
  • Up to 50% cost savings compared to Microsoft Unified Support


Explain Your Issue Once

Stop wasting time explaining your problem from the beginning several times as you are transferred and escalated


100% USA-Based

You won’t be transferred to a call center overseas. US Cloud and all of its staff is located in the heartland of the United States.

Custom Fit

Choose what support you need and which products you need covered so that you only pay for the support you need.

Next step - Microsoft Premier (Unified) Support at US Cloud


US Cloud is the only Gartner-recognized Microsoft Enterprise Support alternative. Businesses worldwide are replacing MSFT Premier/Unified with US Cloud to save 30-50% on support costs.
Enjoy ultra-responsive, 24/7 fanatical global support from domestic US teams while freeing up funds to invest in innovation, create competitive advantage and drive growth.