Microsoft Support Is Broken

Microsoft continues to force the adoption of its new support model, Unified Support. The model is failing.

Unified Support is the biggest change Microsoft has made to its software support in decades. Enterprises are being forced to move from Premier, a predictable “buy only the hours you need” model, to the more volatile Unified where support cost is calculated as a percentage of total spend.

Microsoft enterprise support costs have skyrocketed with 2x to 3x price increases under Unified. To make matters worse, support quality is falling with response times stretching from minutes, to days, and even months. As a result, more and more enterprises are seeking out third-party support alternatives competing with MS Unified in order to rescue their budgets and safeguard their IT infrastructure.

Why Replace Microsoft with US Cloud?

Reinvest savings now to innovate, create competitive advantage and drive growth.
Enjoy 15 minute response time SLA and faster TTR reducing costly downtime.
15 years average staff experience screened for security and compliance.
Expert 24/7 global support for fast resolution and Microsoft escalation SLA.
Avoid Microsoft-dictated
upgrades and migrations
just to stay fully supported.
Verified WBE supply chain
diversity for Government
and Fortune 500 enterprise.
Microsoft Premier and Unified Support Alternative - US Cloud

Next Steps:

Save 30-50% with US Cloud

Enterprises worldwide are replacing Microsoft with US Cloud to save 30-50% on MS Premier/Unified support costs.

Enjoy faster, 24/7 fanatical global Microsoft support from domestic US teams while freeing up funds to invest in innovation, create competitive advantage, and drive growth.